Turn your salon's reviews into a fully booked chair
New clients choose their salon by its reviews. Fivy watches every review, writes the perfect reply, and shows you what to improve — so your chairs stay full while you stay on the floor.
No credit card · Set up in 2 minutes · Cancel any time
Jess M.
Booked online for 2pm but waited 35 minutes past my appointment. The colour came out lovely, but the wait with two kids in tow was stressful.
- Friendly
- Professional
- Casual
- Empathetic
Hi Jess — thank you for the kind words about your colour, and I'm so sorry about the wait. That's not the experience we want for you, especially with little ones along. I've shared this with the team so our bookings run on time, and we'd love to make your next visit a smoother one. — Bella, Bloom Hair Studio
Your next client is reading your reviews before they book
Hair and beauty is a trust purchase. Before a new client books, they scroll your reviews and your replies — and decide in seconds whether you're the one.
read reviews first
Almost every new client checks your reviews before they book.
expect a reply
Clients notice when you respond — and when you don’t.
Bad reviews linger
One unanswered complaint about a wait or a colour can cost you bookings for months.
Most businesses reply late, or not at all. Fivy makes sure yours never does.
Source: BrightLocal Local Consumer Review Survey, 2026
Built for the way salons & barbers run
Reply between clients, not after hours
AI drafts a warm, on-brand response in seconds — so you can post it from the chair, not at midnight.
Catch unhappy clients early
Negative reviews are flagged the day they land, so you can make it right before they tell their friends.
Know what keeps clients coming back
Weekly insights show what guests love — and what’s costing you the fifth star, from colour results to wait times.
Everything you need to turn reviews into customers
Never miss a review again
Fivy checks for new Google reviews every day and pulls them all into one simple dashboard. The moment a customer leaves feedback — good or bad — you'll know.
- Automatic daily sync
- Negative reviews flagged for priority
- RT Ruby T. 2h ago★★★★★
Best blow-dry I’ve had in years — Maya is a gem!
- DC Daniel C. 5h ago★★★★★
Booking was so easy and the cut is perfect.
- JM Jess M. 1d ago★★ ★★★ Needs attention
Lovely colour but waited 35 minutes past my time.
The perfect reply, written for you
AI drafts a thoughtful, on-brand response to every review in your tone of voice. Review it, tweak it if you like, copy, and post to Google — you're always in control of what goes out under your name.
- Configurable tone — professional, friendly, casual…
- Signed off in your business’s name
Aaron P.
★★★★★Great cut and friendly staff, but parking out front was a nightmare.
- Friendly
- Professional
- Casual
- Empathetic
Thank you, Aaron — we're glad you enjoyed your cut and the team. You're quite right about the parking out front; there's a free council car park just around the corner on Hill St that we're always happy to direct guests to. We look forward to seeing you again. — Sam
Know exactly what to fix
Fivy reads between the lines of every review — spotting recurring themes and shifts in customer sentiment. Every week, get a report on what's working and what needs your attention.
- Sentiment trends & top themes
- A weekly insight report in your inbox
Every Monday, your game plan lands in your inbox
No charts to decode — just a clear summary of your week, and exactly what to do next.
Bloom Hair Studio had a strong week — 18 new reviews averaging 4.6 stars, and sentiment is trending up.
Colour work and your stylists keep drawing praise, with several guests calling out Maya by name. Online booking was another easy win.
The one recurring snag is wait times — three guests mentioned running behind on busier afternoons.
Best review
“Maya completely transformed my colour — I’ve never had so many compliments. Booking online was a breeze too!”
Worst review
“Lovely result but I waited 35 minutes past my appointment, with two kids in tow.”
Recommendation
Build a 10-minute buffer into afternoon bookings and give waiting guests a quick heads-up — it's the one thing standing between you and a five-star week.
Replying to reviews has never been this easy
No more staring at a blank box wondering what to say. Fivy does the writing — you just review and post.
- 1
Generate
Fivy reads the review and drafts the perfect reply in your tone — in seconds.
- 2
Copy
Happy with it? One tap to copy. Want to tweak a word? Go ahead — you're in control.
- 3
Post
Tap through to Google, paste, and you’re done. The whole thing takes about 20 seconds.
Simple pricing. Start free, upgrade when you’re ready.
Free
See what people are saying about you.
- All your Google reviews in one place
- Your latest 25 reviews imported
- 5 AI-written sample replies
- Basic dashboard snapshot
Pro
Everything you need to grow your reputation.
Everything in Free, plus:
- Daily review monitoring & alerts
- Unlimited AI replies, on demand
- Full analytics & sentiment trends
- Weekly insight report by email
- Up to ~200 reviews imported
Business
Manage every location from one place.
Everything in Pro, plus:
- Up to 5 locations
- Team access
- White-label reports
No credit card to start · Cancel any time · Your data stays yours
Pro is about A$1 a day — less than a single unhappy customer walking out the door.
Salons & Barbers — your questions, answered
Does Fivy work for a single-chair barber or a multi-stylist salon?
Both. Fivy works for any salon or barbershop with a Google listing — whether you’re a solo barber or a full team of stylists.
How does Fivy get my Google reviews?
Just search for your business when you sign up and Fivy automatically pulls in your Google reviews — no complicated setup, and no Google login or API keys to wrangle. New reviews then appear in your dashboard on their own.
Does Fivy post replies to Google for me?
Fivy writes the perfect reply — you copy it and paste it on Google with a single tap (we link you straight to the right spot). You're always in control of exactly what goes out under your business's name; nothing is posted without you.
Will the AI replies actually sound like me?
Yes. You set your tone of voice and every reply is signed off in your business's name. Each one is a starting point you can tweak in seconds before posting — so it always sounds human and on-brand.
Do I need a credit card to start?
No. The free plan lets you see your reviews and try AI replies with no card and no commitment. Upgrade to Pro only when you’re ready.
Which review sites does Fivy support?
Fivy focuses on Google reviews — where most local customers look first (over 70% of review-readers use Google). Support for more platforms is on the way.
Is my data safe?
Fivy only reads your publicly available Google reviews and never changes or posts anything without you. Your data is yours — cancel any time and it’s permanently removed.
Can I cancel any time?
Absolutely. Pro is month-to-month with no lock-in — cancel whenever you like, right from your settings.
Ready to keep your chairs full with five-star reviews?
Set up in minutes and let Fivy keep your reputation working for you — every single day. Free to start, no card required.
No credit card · Set up in 2 minutes · Cancel any time