Earn trust before the phone rings
Drivers research a mechanic harder than almost anything. Fivy keeps your reviews answered, your reputation sharp, and your honesty front and centre — so you're the shop they call first.
No credit card · Set up in 2 minutes · Cancel any time
Priya N.
Honest quote and didn't try to upsell me, which I really appreciated. Only downside was it took a day longer than promised.
- Friendly
- Professional
- Casual
- Empathetic
Thanks, Priya — we're glad the quote was clear and straightforward; that's how we like to do business. You're right that we ran a day over, and I'm sorry for the holdup. We've tightened how we flag parts delays so we can keep you better informed next time. Appreciate your trust. — Dave, Apex Auto
Drivers read the reviews before they ever call a mechanic
A car repair is stressful and expensive, so people research hard before they call. Your reviews — and how you respond to them — are what turn a nervous searcher into a booked job.
read reviews first
Drivers check reviews before they trust a shop with their car.
expect a reply
A thoughtful response signals the honesty drivers are looking for.
Trust is the whole sale
Worries about pricing or honesty in an unanswered review scare off the next caller.
Most businesses reply late, or not at all. Fivy makes sure yours never does.
Source: BrightLocal Local Consumer Review Survey, 2026
Built for the way auto services run
Show every caller you’re straight-up
A calm, professional reply to each review — good or bad — proves the transparency drivers are searching for.
Defuse a pricing complaint fast
Negative reviews are flagged the day they land, so you can address concerns about a quote before they spread.
Spot what builds (or breaks) trust
Weekly insights show whether it’s honesty, turnaround, or workmanship moving your reputation — so you fix the right thing.
Everything you need to turn reviews into customers
Never miss a review again
Fivy checks for new Google reviews every day and pulls them all into one simple dashboard. The moment a customer leaves feedback — good or bad — you'll know.
- Automatic daily sync
- Negative reviews flagged for priority
- MK Mark K. 4h ago★★★★★
Honest, quick, and fairly priced — found my new mechanic.
- RW Rachel W. 7h ago★★★★★
Explained everything clearly and didn’t overcharge.
- GD Greg D. 1d ago★★ ★★★ Needs attention
Quoted one price, charged another. Not happy.
The perfect reply, written for you
AI drafts a thoughtful, on-brand response to every review in your tone of voice. Review it, tweak it if you like, copy, and post to Google — you're always in control of what goes out under your name.
- Configurable tone — professional, friendly, casual…
- Signed off in your business’s name
Nina F.
★★★★★Good work in the end, but I had to call twice to find out if my car was ready.
- Friendly
- Professional
- Casual
- Empathetic
Thanks for the feedback, Nina, and I'm sorry you had to chase us for an update — that's on us. We're glad the work itself met the mark. We've started sending a quick text the moment a car's ready, so you'll never be left wondering again. Appreciate your patience. — Dave, Apex Auto
Know exactly what to fix
Fivy reads between the lines of every review — spotting recurring themes and shifts in customer sentiment. Every week, get a report on what's working and what needs your attention.
- Sentiment trends & top themes
- A weekly insight report in your inbox
Every Monday, your game plan lands in your inbox
No charts to decode — just a clear summary of your week, and exactly what to do next.
Apex Auto had a solid week — 16 new reviews averaging 4.4 stars, with trust scores climbing.
Honesty and fair pricing are your standout strengths; customers repeatedly mention feeling they weren’t oversold. The quality of the work itself also drew consistent praise.
The theme to keep an eye on is communication — a couple of customers wanted clearer updates on timing and parts delays.
Best review
“Honest, fair, and they explained everything without the usual upsell. Finally a mechanic I trust.”
Worst review
“Work was fine but I had to call twice to find out my car was ready — left me guessing all day.”
Recommendation
Send a quick text when a car's ready and proactively flag any parts delay — clearer updates are the one thing standing between solid reviews and five-star trust.
Replying to reviews has never been this easy
No more staring at a blank box wondering what to say. Fivy does the writing — you just review and post.
- 1
Generate
Fivy reads the review and drafts the perfect reply in your tone — in seconds.
- 2
Copy
Happy with it? One tap to copy. Want to tweak a word? Go ahead — you're in control.
- 3
Post
Tap through to Google, paste, and you’re done. The whole thing takes about 20 seconds.
Simple pricing. Start free, upgrade when you’re ready.
Free
See what people are saying about you.
- All your Google reviews in one place
- Your latest 25 reviews imported
- 5 AI-written sample replies
- Basic dashboard snapshot
Pro
Everything you need to grow your reputation.
Everything in Free, plus:
- Daily review monitoring & alerts
- Unlimited AI replies, on demand
- Full analytics & sentiment trends
- Weekly insight report by email
- Up to ~200 reviews imported
Business
Manage every location from one place.
Everything in Pro, plus:
- Up to 5 locations
- Team access
- White-label reports
No credit card to start · Cancel any time · Your data stays yours
Pro is about A$1 a day — less than a single unhappy customer walking out the door.
Auto Services — your questions, answered
Most of our jobs come in by phone — do online reviews really matter?
That’s exactly why they matter: people read your reviews before they pick up the phone. A strong, well-managed profile is what makes yours the number they call.
How does Fivy get my Google reviews?
Just search for your business when you sign up and Fivy automatically pulls in your Google reviews — no complicated setup, and no Google login or API keys to wrangle. New reviews then appear in your dashboard on their own.
Does Fivy post replies to Google for me?
Fivy writes the perfect reply — you copy it and paste it on Google with a single tap (we link you straight to the right spot). You're always in control of exactly what goes out under your business's name; nothing is posted without you.
Will the AI replies actually sound like me?
Yes. You set your tone of voice and every reply is signed off in your business's name. Each one is a starting point you can tweak in seconds before posting — so it always sounds human and on-brand.
Do I need a credit card to start?
No. The free plan lets you see your reviews and try AI replies with no card and no commitment. Upgrade to Pro only when you’re ready.
Which review sites does Fivy support?
Fivy focuses on Google reviews — where most local customers look first (over 70% of review-readers use Google). Support for more platforms is on the way.
Is my data safe?
Fivy only reads your publicly available Google reviews and never changes or posts anything without you. Your data is yours — cancel any time and it’s permanently removed.
Can I cancel any time?
Absolutely. Pro is month-to-month with no lock-in — cancel whenever you like, right from your settings.
Ready to be the shop drivers call first?
Set up in minutes and let Fivy keep your reputation working for you — every single day. Free to start, no card required.
No credit card · Set up in 2 minutes · Cancel any time