Fill more tables with five-star reviews
Hungry locals decide where to eat from your star rating and your latest reviews. Fivy keeps an eye on every one, writes the perfect reply, and tells you what to fix — so more 'near me' searches end at your door.
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Liam R.
Coffee was excellent and the staff lovely, but we waited nearly 20 minutes for two brunch plates on a quiet Tuesday.
- Friendly
- Professional
- Casual
- Empathetic
Thanks, Liam — so glad you enjoyed the coffee and the team! You're right that twenty minutes is too long, even on a quiet day, and we've had a chat with the kitchen about it. We'd love to get you in for a quicker brunch next time. — Marco, Lane & Co
Diners decide in seconds, and your reviews do the talking
When someone searches 'breakfast near me', your star rating and recent reviews are the whole pitch. One slow night left unanswered can send the next ten tables elsewhere.
read reviews first
Diners check reviews before they pick where to eat.
skip under 4 stars
Most won’t even consider a venue rated below four stars.
Recency matters
Your latest reviews carry the most weight — stale or unanswered ones cost you covers.
Most businesses reply late, or not at all. Fivy makes sure yours never does.
Source: BrightLocal Local Consumer Review Survey, 2026
Built for the way cafés & restaurants run
Reply during the lull, not the rush
AI drafts the response in seconds, so a busy service never means a neglected review.
Turn one bad night around
Negative reviews are flagged fast, so a single off service doesn’t snowball into lost bookings.
See what’s worth putting on the menu
Weekly insights surface the dishes and moments guests rave about — and the ones dragging your rating down.
Everything you need to turn reviews into customers
Never miss a review again
Fivy checks for new Google reviews every day and pulls them all into one simple dashboard. The moment a customer leaves feedback — good or bad — you'll know.
- Automatic daily sync
- Negative reviews flagged for priority
- SK Sophie K. 3h ago★★★★★
Best flat white in the neighbourhood — and the banana bread!
- TM Tom M. 6h ago★★★★★
Lovely brunch, friendly staff, great vibe.
- LR Liam R. 1d ago★★★ ★★ Needs attention
Coffee great but waited 20 min for two plates.
The perfect reply, written for you
AI drafts a thoughtful, on-brand response to every review in your tone of voice. Review it, tweak it if you like, copy, and post to Google — you're always in control of what goes out under your name.
- Configurable tone — professional, friendly, casual…
- Signed off in your business’s name
Grace H.
★★★★★Delicious food and lovely staff, but it was so noisy we could barely chat.
- Friendly
- Professional
- Casual
- Empathetic
Thanks, Grace! So glad you loved the food and the team. You're right that it gets lively at peak times — we've added some soft furnishings to take the edge off, and the window tables are a bit quieter if you mention it when you book. Hope to see you again soon! — Marco, Lane & Co
Know exactly what to fix
Fivy reads between the lines of every review — spotting recurring themes and shifts in customer sentiment. Every week, get a report on what's working and what needs your attention.
- Sentiment trends & top themes
- A weekly insight report in your inbox
Every Monday, your game plan lands in your inbox
No charts to decode — just a clear summary of your week, and exactly what to do next.
Lane & Co had a busy week — 24 new reviews averaging 4.5 stars, with sentiment holding strong.
The coffee and brunch keep stealing the show, and your team gets a special mention for the welcome. Weekend regulars are clearly becoming a thing.
The theme to watch is wait times on busy mornings — a handful of guests mentioned the kitchen running behind at peak.
Best review
“Best flat white in the neighbourhood, and the brunch menu is unreal. The team always makes us feel like regulars.”
Worst review
“Food was great but we waited 25 minutes on a packed Saturday and nearly gave up.”
Recommendation
Add a second hand on the pass during the Saturday peak and give waiting tables a quick time estimate — it's the one thing keeping a great morning from a five-star one.
Replying to reviews has never been this easy
No more staring at a blank box wondering what to say. Fivy does the writing — you just review and post.
- 1
Generate
Fivy reads the review and drafts the perfect reply in your tone — in seconds.
- 2
Copy
Happy with it? One tap to copy. Want to tweak a word? Go ahead — you're in control.
- 3
Post
Tap through to Google, paste, and you’re done. The whole thing takes about 20 seconds.
Simple pricing. Start free, upgrade when you’re ready.
Free
See what people are saying about you.
- All your Google reviews in one place
- Your latest 25 reviews imported
- 5 AI-written sample replies
- Basic dashboard snapshot
Pro
Everything you need to grow your reputation.
Everything in Free, plus:
- Daily review monitoring & alerts
- Unlimited AI replies, on demand
- Full analytics & sentiment trends
- Weekly insight report by email
- Up to ~200 reviews imported
Business
Manage every location from one place.
Everything in Pro, plus:
- Up to 5 locations
- Team access
- White-label reports
No credit card to start · Cancel any time · Your data stays yours
Pro is about A$1 a day — less than a single unhappy customer walking out the door.
Cafés & Restaurants — your questions, answered
We get a wave of reviews after the weekend rush — can Fivy keep up?
Yes. Fivy checks for new reviews every day and has a reply ready to post, so even a big weekend never piles up on you.
How does Fivy get my Google reviews?
Just search for your business when you sign up and Fivy automatically pulls in your Google reviews — no complicated setup, and no Google login or API keys to wrangle. New reviews then appear in your dashboard on their own.
Does Fivy post replies to Google for me?
Fivy writes the perfect reply — you copy it and paste it on Google with a single tap (we link you straight to the right spot). You're always in control of exactly what goes out under your business's name; nothing is posted without you.
Will the AI replies actually sound like me?
Yes. You set your tone of voice and every reply is signed off in your business's name. Each one is a starting point you can tweak in seconds before posting — so it always sounds human and on-brand.
Do I need a credit card to start?
No. The free plan lets you see your reviews and try AI replies with no card and no commitment. Upgrade to Pro only when you’re ready.
Which review sites does Fivy support?
Fivy focuses on Google reviews — where most local customers look first (over 70% of review-readers use Google). Support for more platforms is on the way.
Is my data safe?
Fivy only reads your publicly available Google reviews and never changes or posts anything without you. Your data is yours — cancel any time and it’s permanently removed.
Can I cancel any time?
Absolutely. Pro is month-to-month with no lock-in — cancel whenever you like, right from your settings.
Ready to turn reviews into a full house?
Set up in minutes and let Fivy keep your reputation working for you — every single day. Free to start, no card required.
No credit card · Set up in 2 minutes · Cancel any time